Who’s accountable for IT? Business leaders - that’s who

A growing number of executives, analysts and management writers argue that business leaders, not technologists, should take ‘ownership’ of corporate IT - holding themselves responsible both for its impact and for the money spent to improve it.

Information technology’s role within organisations has changed, these critics argue, and the way they manage their investments in technology must change, too.

Includes:

• What goes wrong?
• A legacy of two cultures
• Too much bureaucracy
• Back channelling galore
• Too many junior managers
• Creating a successful business-IT partnership
• Accountability
• Getting business to set the IT agenda
• Aligning the IT organisation