The essence of getting the troops energised is not when the general says “Charge! You guys go over the top and get yourselves slaughtered”.
In ensuring day-to-day operations at the world's first and most iconic theme park run smoothly, Disneyland's Ed Grier has one of the busiest jobs in America. "It's multi-faceted, very complex, and it never stops," he explains in this exclusive interview with Business Management's Ben Thompson.
As one of the UK's biggest lenders Barclaycard is at the sharp end of the credit crunch. But that hasn't stopped it from investing millions of pounds in contactless payment technology. Diana Milne meets CEO Antony Jenkins to find out why he predicts the death of plastic in a decade and how Barclaycard will weather the economic storm.
He controls a multibillion-dollar IT budget and coordinates the activities of 96,000 employees worldwide. But for Patrick Hereng, CIO of Total, the biggest challenge is yet to come as the oil giant prepares to upgrade its entire IT infrastructure. He meets Diana Milne to discuss the task ahead and the threats his organisation faces from cyber criminals.
METRO Group is developing technology that will change the way we buy our groceries forever. And where better to test them out than on the shop floor. CXO Europe goes behind the scenes at METRO Group's Future Store Initiative and meets CIO Zygmunt Mierdorf.