Amicus ITS is a complete, true 24x7 IT Business Solutions Provider. Our Consultancy led approach is to work with you to clarify your organisations needs and to deliver informed decisions relating to the benefits of each technology solution, whilst at the same time taking into consideration solutions that will assist you in minimising your impact on our environment with our Green Technology Solutions.
Bo Lykkegaard, Program Manager for European Enterprise Applications for IDC, reveals his predictions. The field of Customer Relationship Management (CRM) has had a turbulent life over the past 15 years, since Tom Siebel founded Siebel and began to elevate what used to be contact managers for sales people into broader enterprise solutions for customer management.
Lavanya Palani Batcha of Frost & Sullivan discusses the latest trends in unified communications.
Andrew McDougall of Central Telecom eases the anxiety and trepidation around making the switch to unified communications (UC).
Brent Kelly, Senior Analyst and Partner at Wainhouse Research, demystifies some of the issues and challenges associated with the migration to unified communications.