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Issue 11

Issue 11 E-magazine
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Blog

Spencer Green
Chairman, GDS International

Sales and the 'Talent Magnet'

A lot is written about being a ‘Talent Magnet’, either as a company, or as President. It’s all good practice – listen, mentor, reward, provide clear goals and career maps. Good practice for the employer, but what about the employee?
24 May 2011
CRM & Unified Communications
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CRM & Unified Communications

Amicus ITS - providing IT business solutions


Amicus ITS is a complete, true 24x7 IT Business Solutions Provider. Our Consultancy led approach is to work with you to clarify your organisations needs and to deliver informed decisions relating to the benefits of each technology solution, whilst at the same time taking into consideration solutions that will assist you in minimising your impact on our environment with our Green Technology Solutions.

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The future of CRM


Bo Lykkegaard, Program Manager for European Enterprise Applications for IDC, reveals his predictions. The field of Customer Relationship Management (CRM) has had a turbulent life over the past 15 years, since Tom Siebel founded Siebel and began to elevate what used to be contact managers for sales people into broader enterprise solutions for customer management.

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Unified Communications: the future beckons


Lavanya Palani Batcha of Frost & Sullivan discusses the latest trends in unified communications.

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Next generation communications


Andrew McDougall of Central Telecom eases the anxiety and trepidation around making the switch to unified communications (UC).

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What do you see in Unified Communications?


Brent Kelly, Senior Analyst and Partner at Wainhouse Research, demystifies some of the issues and challenges associated with the migration to unified communications.

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